Terms and Conditions

Azienda Agricola La Felicina

By making a reservation at Azienda Agricola La Felicina, the guest declares that they have read, understood, and accepted the following Terms and Conditions.

1. Booking and payment

At the time of online booking, payment of a deposit equal to 20% of the total amount of the stay is required. The deposit serves to guarantee the reservation and is non-refundable. The remaining balance must be paid directly at the property at the time of the stay.

2. Tourist tax

The total reservation amount does not include the tourist tax, which is €1.50 per person per night. The tourist tax must be paid in cash at the property.

3. Identification documents

Upon arrival, all guests, including minors, must present a valid original identification document (photocopies are not accepted), as required by current regulations for registration with the Public Security authorities. IN THE ABSENCE OF VALID DOCUMENTS, WE WILL NOT BE ABLE TO ACCEPT THE REQUEST FOR ACCOMMODATION.

4. Pets

Pets are allowed only in the following accommodations:
  • Standard Room – The Sestriere
  • Standard Room – The Gauli
  • Apartment – The Studio
Any request must be communicated at the time of booking.

5. Booking confirmation

Once the booking procedure is completed, the guest will receive an automatic confirmation email at the email address provided.

6. Check-in and check-out

Check-in and check-out times will be communicated at the time of booking or in the confirmation email. Any special requests must be agreed upon in advance.

7. Liability

The property is not responsible for theft, loss, or damage to personal belongings left unattended in rooms or common areas.

8. House rules

Guests are required to respect the property, its furnishings, and the peace of other guests. Any damage caused will be charged to the responsible guest.

9. Personal data processing

Personal data provided will be processed in compliance with current privacy regulations (EU Regulation 2016/679 – GDPR) and used exclusively for purposes related to booking management and legal obligations.